Manager of Visa Application Center in Lida/Руководитель Визового Центра в г. Лида

Описание вакансии

компания "виэфэс бай"

vfs global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, is looking for a manager of visa application center in lida.

responsibilities:

• overall management of the visa application center in lida, more than 10 employees in subordination.
• ensure compliance to all existing processes and meet the defined service level agreement’s.
• manage unit and staff efficiency & productivity. direct responsibility for the unit's profitability and achieve targets. control & maintain unit's expense budgets and allocated resources.
• timely reporting with accuracy by developing & implementing formats that ensure zero errors.
• lead new process roll outs in the respective visa application centre.
• ensure process improvements across, productivity improvement, cost saving.
• ensure internal customer satisfaction.
• implementation and maintenance of quality & environment management system in the visa center.
• conduct research and provide innovative solutions for business improvement.

requirements:

• higher education
• managerial experience
• perfect communication skills
• intermediate in english is a must.
• knowledge of polish would be a plus

job conditions:

• competitive salary
• medical insurance
• unique working international environment
• career opportunities and professional development an international company
• proactive friendly team

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