VIP Customer Support Specialist( ЭфЭлЭс Компани )

Описание вакансии

компания "эфэлэс компани"

we’re a company providing first-line customer support for the igaming industry, and we’re growing fast. we’re looking for a vip customer support specialist who knows how to treat clients like royalty and keep things running smoothly.

what you’ll do:

• deliver premium support to vip clients via chat and email.

• handle requests, bonuses, and account-related issues.

• act fast in urgent or complex situations.

• retain clients and keep them engaged.

• build strong, trust-based relationships with vips.

• collect feedback and help improve the service.

• collaborate with internal teams and keep reports and documentation up to date.

what we expect:

• english b2–c1, both written and spoken.

• confident pc user with fast typing skills.

• strong attention to detail, multitasking, empathy, and a helpful mindset.

• experience with vip or high-value clients (chat/email support).

• nice to have: igaming experience.

• valid work authorization for belarus.

we offer:

• 100% remote work.

• official employment.

• full paid onboarding.

• perks: health (mental & physical), english lessons, sports, discounts, events, gifts.

• salary (fixed + kpis) tied to eur rate.

if this sounds like your vibe, apply now ????

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